Privacy Policy

1. Who We Are

vakil.bio is a product of vakil.bio, a company incorporated in India. We operate a professional profile platform for advocates, enabling them to share their credentials, practice areas, and consultation availability through a single link.

2. Information We Collect

We collect the following types of information:

• Mobile number (for OTP-based login)
• Profile information provided by advocates: name, title, practice areas, experience, location, languages, and bio
• Enquiry details submitted by visitors: name, phone number, email, case type, and description
• Booking and consultation details including scheduled date and time
• Payment transaction references (we do not store card or UPI credentials directly — these are handled by Razorpay)
• Basic usage analytics: profile views and page interactions

3. How We Use Your Information

• To operate and maintain your advocate profile
• To facilitate connections between advocates and prospective clients
• To send booking confirmations and notifications via WhatsApp and email
• To process consultation fee transactions through Razorpay
• To provide advocates with practice analytics
• To improve our platform based on usage patterns
• To comply with legal obligations under Indian law

4. Data Sharing

We do not sell your personal data. We share data only with:

• Razorpay — for payment processing and payouts (governed by Razorpay's Privacy Policy)
• Supabase — our database and authentication provider
• Twilio — for WhatsApp and SMS notifications
• Resend — for transactional email delivery

We may also disclose information where required by law or to protect the rights, property, or safety of our users.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us at the address below. Certain data may be retained for legal and compliance purposes.

6. Your Rights

Under applicable Indian data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent where processing is based on consent

7. Cookies & Analytics

We use minimal cookies for session management and authentication. We use PostHog for analytics, which collects anonymised usage data to help us improve the platform. No third-party advertising cookies are used.

8. Contact Us

For any privacy-related queries or to exercise your rights, please contact: